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Maintenance & Security

Ongoing website maintenance & security services that protect your investment and brand.

Website Maintenance & Security

Website maintenance is a critical post-deployment task. It protects your investment and the visitors that shop and interact on your website. Our website maintenance and security packages will keep your site safe, secure and running smoothly.

WordPress Updates

WordPress requires frequent security and performance updates. Staying  current will limit vulnerabilities and slowdowns while giving you access to the most current features.

24/7 Monitoring

Viruses, malware and hackers never stop. 24/7 monitoring ensures your site is safe all day and night. In the case of an attack, we’ll be alerted so we can begin fixing the issue.

Database Optimization

For sites with high traffic, a slow database will slow all website interactions. We’ll optimize your website database monthly to make sure it loads quickly so your visitors convert.

Website Edits

Let us help you update your content, optimize images or publish posts with the 1 hour per month of included time that comes with all packages. More time available upon request.

Plugin Maintenance

We’ll frequently review your plugins for compatibility, vulnerabilities and updates, so you don’t have to. This will keep all functions of your site running as it is intended to do.

 Backups

Backups will save your site if it gets hacked or breaks. Frequent backups stored on and off site give you confidence that your website will be safe should something unusual occur.

Monthly Reporting

Receive monthly reports that let you know what updates and scans we performed, service time used and helpful tips that you can use to improve performance or conversions.

Training & Support

Need to learn WordPress? Want to explore new features or integrations that will improve your site? Use the included 1 hour monthly for training, troubleshooting or problem solving.

Custom Options

If you manage multiple sites or one complex site with custom modules, plugins and widgets, we’ll create a plan for you. This is a great option for Ecommerce or complex websites.

WordPress Website Maintenance Pricing & Packages

  • STANDARD SUPPORT
  • $ 159 /month
    • WordPress Core Updates
    • Plugin Updates
    • 24/7 Monitoring
    • Monthly Backups
    • Database Optimization
    • Monthly Reporting
    • *Billed Annually
BEST VALUE
  • PRO SUPPORT
  • $ 199 /month
    • WordPress Core Updates
    • Plugin Updates
    • 24/7 Monitoring
    • Backups
    • Database Optimization
    • Theme Updates
    • Website Edits
    • Training & Support
    • Monthly Reporting
    • *Billed Annually
  • CUSTOM SUPPORT
  • $ Varies /Monthly
    • INCLUDES PRO SUPPORT plus:
    • Multi-sie Support
    • E-commerce Support
    • Custom Plugins
    • 3rd Party Integrations
    • SSL Installation
    • Plus anything else you may need…

Sign Up For Website Maintenance

Complete the form and we’ll follow up to get you started.

FAQ

What information is needed to get started? + -

Fill out the form above and we’ll call you with all of the details. In short, we’ll need a WordPress administrator account, access to your server (FTP) and the paperwork.

What is your response time? + -

You will receive a response to your ticket within one business day. The time it takes to repair the issue depends on the severity. We work Monday through Friday and also monitor support requests over the weekend for urgent tickets. We are adding staff in different time zones as we aim to cover 24/7 support eventually.

What if I require additional work? + -

If you have a project or job that is larger in scope and doesn’t fit inside the maintenance time, we can provide you with a quote for your job which will outline the number of hours needed to complete the work and the estimated cost. We are able to help you with all of your design/development needs on WordPress, Drupal, Laravel, WooCommerce and Shopify.

How many sites are included with each plan? + -

Each support plan is for one website, you can signup multiple times and add as many websites as you like. If you have more than one site, we can help by building a custom plan for you.

Do you provide reports? + -

Yes. You will receive a report in the first week following the month of applied maintenance containing details of the updates we applied to WordPress core, themes, plugins and modules. The report also includes site and database status updates and notes about the month’s activity.

How does billing work? What are costs, etc + -

We accept check and credit cards.

Our clients trust us.

We maintain websites for dozens of organizations and are proud to protect our partners in the nonprofit, retail, financial and professional service sectors.