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Security & Support

 

Consistent security updates and maintenance will protect your investment and brand.

 

Keeping your site safe and fast is critical if you want to build trust. Our security and support packages will ensure your site is always running so visitors keep clicking.
PERFORMANCE & SECURITY

We secure and maintain websites to keep them safe and performing optimally.

Updates

Stay current to limit vulnerabilities and slowdowns while enjoying the latest tools.

Monitoring

24/7 uptime and malware monitoring ensures your site is always safe.

Backups

Have confidence that your website and data is retrievable should something unusual occur.

Edits

We’ll update content, optimize images, publish posts, troubleshoot or provide extra training.

Optimization

Your site and database will be optimized to ensure peak performance and outcomes.

Reports

Monthly reports will keep you up to date and may include tips to improve performance.

Easy Peasy

How it works

01

Pick a Plan

Choose a plan below and we’ll reach out to you to get started.
02

Get Started

We’ll collect credentials, scan for vulnerabilities and will report back.
03

Keep It Safe

24/7 uptime and malware monitoring, core and plugin updates.
04

Support

We’re just a call or email away if you need some help.
GET SAFE

WordPress Security and Support

  • Core UpdatesWordPress requires frequent updates. Staying current will limit vulnerabilities and slowdowns.Core Updates
  • Plugin UpdatesReduce vulnerabilities, secure and keep functions running as intended.Plugin Updates
  • 24/7 MonitoringViruses, malware and hackers never stop. Monitoring ensures your site is safe and active day and night.24/7 Monitoring
  • BackupsHave confidence that your website and data can be restored if something unusual occurs.Backups
  • Database OptimizationA slow database will effect all website interactions. We’ll optimize yours to ensure it loads quickly.Database Optimization
  • Monthly ReportingReceive monthly reports that tell you what updates were performed and the service time used.Monthly Reporting
  • SSL SetupYour site needs an SSL to secure transactions and keep customer information private. It's also helpful for SEO. We'll install and monitor the status for you.SSL Setup
  • Theme UpdatesUpdating a theme to the latest version is important because it ensures all the newest features and security patches are installed.Theme Updates
  • Support & TrainingUse the included time for extra training, troubleshooting, strategizing or problem solving.Support & Training
  • Website EditsWe'll populate content, optimize images, publish posts and make the changes you need.Website Edits
  • Multi-site supportMulti-site support ensures all of your web properties are properly maintained.Multi-site support
  • Ecommerce & LMS maintenanceAccounts, payments, processes and integrations are covered so your customers always have a smooth experience.Ecommerce & LMS maintenance
  • Staging siteStaging lets us upgrade and test enhancements to your site by limiting risk associated with live updates.Staging site
  • Reduced hourly rateTake 20% off our normal hourly charge.Reduced hourly rate
  • Basic

  • $159/ month

  • Core Updates
  • Plugin Updates
  • 24/7 Monitoring
  • Backups
  • Database Optimization
  • Monthly Reporting
  • SSL Setup
  • Theme Updates
  • Support & Training
  • Website Edits
  • Multi-site support
  • Ecommerce & LMS maintenance
  • Staging site
  • Reduced hourly rate
  • Pro

  • $199/ month

  • Core Updates
  • Plugin Updates
  • 24/7 Monitoring
  • Backups
  • Database Optimization
  • Monthly Reporting
  • SSL Setup
  • Theme Updates
  • Support & Training
  • Website Edits
  • Multi-site support
  • Ecommerce & LMS maintenance
  • Staging site
  • Reduced hourly rate
  • Custom

  • $249+

  • Core Updates
  • Plugin Updates
  • 24/7 Monitoring
  • Backups
  • Database Optimization
  • Monthly Reporting
  • SSL Setup
  • Theme Updates
  • Support & Training
  • Website Edits
  • Multi-site support
  • Ecommerce & LMS maintenance
  • Staging site
  • Reduced hourly rate
FAQs

Frequently Asked Questions

 

 

What information is needed to get started?

Get in touch, choose your package and we’ll send you the agreement and intake form. That’s it.

 

Do I have to sign a contract?

We have an agreement for everybody’s clarity and protection.

 

How long is the response time?

You’ll get a response to your submitted issue within a business day (sometimes in less than an hour). The time it takes to repair an issue can vary. We are open Mon-Fri.

 

How does billing work?

Pay annually via check or quarterly with a credit card.

 

How many sites are included with each plan?

One site is included for Basic or Pro packages. We offer multi-site supporting the custom package.

 

What if additional work is required?

If you have a job that doesn’t fit the included time allotted, we’ll provide you with a quote to get the job done. We can help with all of your design and development needs on WordPress, WooCommerce and Drupal.

 

Can I cancel at any time?

We need 30 days prior to your next billing period and we don’t offer any refunds.

 

Do I have to migrate hosting accounts?

No. You can keep your hosting account, but we may have a recommendation if we think a different account will improve the performance of your site. We’ll migrate your site for free if you move to one of our recommendations.